Resources: Usability/UX Community

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Conferences

Writers UA (User Assistance)
The Writers UA conference features over seventy topics from experts, project demonstrations from other user assistance developers, plus an exhibition of products and services, certificate programs, and networking events
Usability Week Conference
The Usability Week Conference, in place of scattered, shallow talks, Usability Week offers up to 6 days of deep learning as international experts lead full-day tutorials on several topics. Course levels range from introductory to advanced; you can sign up for as few as 1 or 2 days or as many as 6.
Web App Summit
Over the four days of Web App Summit, meet innovators and world-class designers behind today’s most successful web apps and come away inspired to create amazing applications.
Americas Conference on Information Systems
AMCIS will bring together the best of academia and industry to focus on the future of Information Systems.
American Society for Information Science and Technology
ASIS&T offers participants the opportunity to explore how information research and practice can promote global communication while maintaining diversity.
Human Factors and Ergonomics Annual Meeting
HFES Annual Meetings are important events for the Society’s members and others who are interested in the latest developments in the field.
International Conference on Information Systems
The annual International Conference on Information Systems (ICIS) is the most prestigious gathering of I/S academics and research-oriented practitioners in the world. The Conference activities are primarily delivered by and for academics, though many of the papers and panels have a strong professional orientation.
SXSW Interactive
The SXSW Interactive Festival features five days of exciting content. Attracting digital creatives as well as visionary technology entrepreneurs, the event celebrates the best minds of emerging technology.
CHI
CHI is a research conference venue for technology design and development and ideas that will form the new world of digital life. There are many exciting new ways in which computing can improve life in many parts of the world.

Organizations

Association for Computing Machinery’s (ACM) Special Interest Group on Computer Human Interaction (SGICHI)
ACM SIGCHI brings together people working on the design, evaluation, implementation, and study of interactive computing systems for human use.
Usability Professionals’ Association
UPA supports those who promote and advance the development of usable products, reaching out to people who act as advocates for usability and the user experience.
Society for Technical Communication
STC is an individual membership organization dedicated to advancing the arts and sciences of technical communication.
Human Factors and Ergonomics Society
The mission of HFES is to promote the discovery and exchange of knowledge concerning the characteristics of human beings that are applicable to the design of systems and devices of all kinds.
Association for Information Systems
AIS is a professional organization whose purpose is to serve as a global organization for academics specializing in Information Systems.
American Society for Information Science and Technology
ASIS&T is the society for information professionals leading the search for new and better theories, techniques, and technologies to improve access to information.
Interaction Design Association
The Interaction Design Association is a member-supported organization committed to serving the needs of the international interaction design community.

Journals

Journal of Usability Studies
The Journal of Usability Studies (JUS) is a peer-reviewed, international, online publication dedicated to promote and enhance the practice, research, and education of usability engineering.
SIGCHI’s Interactions
Interactions is the flagship magazine for the Association for Computing Machinery’s (ACM) Special Interest Group on Computer-Human Interaction (SIGCHI), with a global circulation that includes all SIGCHI members. The magazine is published bi-monthly by the ACM, the largest educational and scientific computing society in the world.
UX matters
UX matters is a Web magazine that delivers compelling content about developing effective user experience (UX) strategies.

Websites

Jacob Nielsen’s Use It
Jacob Nielsen’s Use It website is a great resource to consult about usability and different methods applied in the field.
Federal Accessibility Guidelines
The Section 580 website lists federal standards and guidelines for website accessibility. Section 508 refers to Section 508 of the Rehabilitation Act and Section 255 of the Communications Act of United States federal law.
User Interface Engineering
User Interface Engineering is a leading research, training, and consulting firm specializing in web site and product usability.
UXnet Archive
User Experience Network (UXnet) creates effective, functional, and strategic networks to enable cross-disciplinary collaboration between user experience professionals.
Boxes and Arrows
Boxes and Arrows is devoted to the practice, innovation, and discussion of design; including graphic design, interaction design, information architecture and the design of business.
Usability.gov
Usability.gov is a resource for UX best practices and guidelines. The site provides overviews of user-centered design, information on methodology, and tools for improving digital content. It’s managed by the Digital Communications Division in the U.S. Department of Health and Human Services’ (HHS) Office of the Assistant Secretary for Public Affairs.

Books

  • Beyer, H. and Holtzblatt, K. (1998). Contextual Design: Defining Customer-Centered Systems. San Francisco, CA: Morgan Kaufmann Publishers.
  • Clark, J. (2003). Building Accessible Web Sites. San Francisco, CA: New Riders Press.
  • Dumas, J. & Redish, J. A. (1993). A Practical Guide to Usability Testing. Exeter, UK: Intellect Books.
  • Hackos, J. T. & Redish, J. C. (1998). User and Task Analysis for Interface Design. Hoboken, NJ: John Wiley & Sons, Inc.
  • Kuniavsky, M. (2003). Observing the user experience: A practitioner’s guide to user research. San Francisco, CA: Morgan Kaufmann Publishers.
  • Nielsen, J. (1999). Designing Web Usability: The Practice of Simplicity. San Francisco, CA: New Riders Press.
  • Nielsen, J. (1993). Usability Engineering. San Francisco, CA: Morgan Kaufmann Publishers.
  • Norman, D. (2013). The design of everyday things. Revised and expanded edition. Philadelphia, PA: Basic Books.
  • Preece, J., Rogers, Y., & Sharp, H., (2019). Interaction Design: Beyond Human-Computer Interaction. 5th edition. Hoboken, NJ: John Wiley & Sons, Inc.
  • Morville, P., Rosenfeld, L., & Arango, J. (2015). Information Architecture. For the Web and Beyond. 4th Ed. Sebastopol, CA: O’Reilly Media, Inc.
  • Rosson, M.B. & Carroll, J.M. (2002). Usability Engineering: Scenario-Based Development of Human-Computer Interaction. Cambridge, MA: Academic Press.
  • Rubin, J. & Chisnell, D. (2008). Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests. (2nd ed.) Indiana: Wiley. An electronic version is available on the Internet.
  • Tullis, T. & Albert, B. (2013). Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics. (2nd ed.) Elsevier: Morgan Kaufmann.
  • Vredenburg, K., Isensee, S., & Righi, C. (2002). User-Centered Design: An Integrated Approach. Upper Saddle River, NJ: Prentice Hall Publishing.