- Heuristics Evaluation
- Task-based usability test
2017-2018 Reynolds Journalism Institute Fellow, Christopher Guess
Identify the usability and the issues of two apps built on the PUSH platform.
IE Lab conducted the usability study for the Push app. Push is an open-source mobile platform for media organizations to build their own mobile news apps for news distribution. The IE Lab conducted a task-based analysis, a heuristics design review, and a mobile device test on the MeydanTV and the Bivol apps — two apps designed and developed on the Push platform — to thoroughly identify the usability and the issues of the apps built on the platform. Additionally, the IE Lab translated the Push app into five languages, Vietnamese, Farsi, German, Chinese and Arabic to support media organizations in building their mobile news apps in these languages.
The Push platform has great potential to help small media organizations build their own quality mobile news apps. The apps designed and developed on the Push platform include fundamental functions required for mobile news apps. Also, media organizations, especially small startup publishers, can forget about the hard-coding normally required to build apps and easily and quickly develop their mobile news apps on Push. The study also identified functionality, design, navigation, and user control issues of the apps. Recommendations for the further enhancement of the user-friendliness of the apps were also provided based on Neilsen’s heuristics principles and the cross-comparison of the other mobile news apps.