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An example of recommendations that IE Lab user testing can provide to platforms like Nexus@Mizzou

An example of recommendations that IE Lab user testing can provide to platforms like Nexus@Mizzou

Usability Study for MU Extension Nexus@Mizzou Program

In spring of 2018, the IE Lab worked with MU Extension’s Nexus@Mizzou team and conducted a study on their recently updated website, https://extension.missouri.edu. The goal of the project was to evaluate the usability of the website and provide recommendations for improvement of the customer experience.

The study has been planned with two phases; the first phase, the IE Lab was asked to analyze a set of ten defined tasks and successful pathways users must take to complete them. Based on the tasks, IE Lab assembled a list of general users between the ages of 22 and 60, with various levels of technology proficiency to navigate the website, using different electronic devices while completing these tasks and talking through their process (task-based usability study with Think Aloud method). After observing users’ chosen pathways and post interviews, the team analyzed data and developed recommendations, which summarized the users’ actual experience with the system.

Phase II of detailed user testing will take place in 2019 after Extension has completed the consolidation of all program websites, content, online courses and events onto the platform.

 

 

Mobile Applications for Microlearning: A Review of Academic and Industry Implementations

In 2017 – 2018, The IE Lab worked with the Reynolds Journalism Institute (RJI) and conducted a study for RJI Fellow, Linda Austin, Project Director for NewsTrain. The main purpose of this project was to explore technical systems for microlearning and specifically provide design recommendations for mobile microlearning applications for journalists.

The project was organized into two project phases. In Phase 1, IE Lab evaluated best practices and ideas for microlearning approaches that can be used on smartphones. Three research methods used were academic literature review, popular trade/press review, and a platform cross-comparison matrix of app features for microlearning purposes. In Phase 2, IE Lab conducted interviews for understanding the successes and failures of microlearning in journalism.

Based on the Phase 1 results, the deliverables included a summary report of the academic literature review, a summary report of the industry (popular/trade press literature) review, a matrix of best practices/characteristics embodied in the Unleesh mobile app versus other six mobile learning systems. Based on the interview results (Phase 2), IE Lab identified types of skills that are best taught in mobile microlearning as well as how to teach, structure and present micro-lessons for journalists.  

Actionable techniques recommended for designing mobile microlessons:

  • How to teach/design microlearning lessons: interactivity, feedback, personalization
  • How to structure courses: independent micro-lessons with content segmentation, learning paths, multi-formats
  • Technical settings: push notifications, learning analytics, big data analytics, dashboard design
  • Short micro-lessons and active assignments: brevity, granularity, learner assignments / problem-solving

More Information about our client:

 

LexMizzou Winning Team

LeXMizzou – a Learning Expedition@Mizzou

From 2015 to 2017, the IE Lab supported the LexMizzou project, a team led by Dr. Isa Jahnke, Associate Professor in the School of Information Science and Learning Technologies, which engages students and other faculty researchers with the goal of creating meaningful learning that goes beyond classroom learning and supports learners to explore and connect topics and theoretical concepts, augmenting information with physical objects in the real world (LeXMizzou, 2015).

The overall goal of the LeXMizzou project is to give students access to become game designers for learning. Students design, develop, and evaluate a location-based augmented reality mobile game around the campus of the University of Missouri-Columbia.

The LeXMizzou project started in September 2015 and ended December 2017. Throughout the entire project lifecycle, IE Lab continuously provided usability study support for the project, covering UX fundamentals, design lifecyle, instruments, tools, presentations and training on usability study.

On October 26, 2017, IE Lab researchers provided a presentation on how to conduct usability studies for the LeXMizzou student teams. The presentation included two parts: a presentation of some fundamentals of usability/UX study (presented by IE Lab manager Neeley Current and researcher Hao He), and a working session that helped teams develop their usability plan (hosted by IE Lab researcher Minh Pham).

References

LeXMizzou. (2018). About. Retrieved from Learning Expedition at Mizzou – LeXMizzou Renewal : https://lexmizzou.wordpress.com/

 

 

Comparative Systems Review

In 2017, the IE Lab conducted a Comparative Systems Review for RJI Fellow, Dr. Michelle Ferrier, Associate Professor, Scripps College of Communication, Ohio University. The overall goal of the study was to assess whether a current system(s) exists that may support the learning, community, and social needs of the Media Innovation Space tool under development by Dr. Ferrier. The system intended to offer a Grow in Place model that may consist of a distributed, hybrid online/face-to-face offerings in which users may create profiles, showcase their work, access resources for Just-In-Time learning, and foster strategic partnerships. The primary audience for the Media Innovation Space is student entrepreneurs and the space will serve as a Virtual Accelerator.

Two phases were conducted for the study:

Phase 1. Technology/System Review & Needs Assessment:

IE Lab compared Dr. Ferrier’s Media Innovation Space system requirements with existing systems functionality, interaction design, navigation, layout and aesthetics.

Phase 2. Sitemap & Wireframe Prototype Development

With direct input from Dr. Michelle Ferrier, IE Lab:

  1.  Created workflows for the site: graphical representation of actions and activities of users on site
  2.  Developed a basic sitemap for the site: important for understanding the content organization
  3.  Developed low fidelity wireframe prototypes for the site: generated wireframes to show page structure and content requirements for individual pages. (Design tools: AxureRP and Balsamiq software)

Results:

In Phase 1, a report provided sample interaction design, features and functions that may meet the design requirements for the Media Entrepreneurship system. In Phase 2, the workflow and basic sitemap for the site were provided. Also, a low fidelity wireframe in AxureRP and Balsamiq software for five main pages were created.

More Information about our client:

 

 

PUSH: An open source mobile platform for media organizations

In Oct 2017, the Information Experience (IE) Lab at the University of Missouri, Columbia worked with the 2017-2018 Reynolds Journalism Institute Fellow, Christopher Guess to conduct a usability study of the Push app. Push is an open-source mobile platform for media organizations to build their own mobile news apps for news distribution. The IE Lab conducted a task-based analysis, a heuristics design review, and a mobile device test on the MeydanTV and the Bivol apps – two apps designed and developed on the Push platform – to thoroughly identify the usability and the issues of the apps built on the platform.  Additionally, the IE Lab translated the Push app into five languages, Vietnamese, Farsi, German, Chinese and Arabic to support media organizations in building their mobile news apps in these languages..

The findings from the study of the apps revealed that the Push platform has great potential to help small media organizations build their own quality mobile news apps. The apps designed and developed on the Push platform include fundamental functions required for mobile news apps. Also, media organizations, especially small startup publishers, can forget about the hard-coding normally required to build apps and easily and quickly develop their mobile news apps on Push. The study also identified functionality, design, navigation, and user control issues of the apps. Recommendations for the further enhancement of the user-friendliness of the apps were also provided based on Neilsen’s heuristics principles and the cross-comparison of the other mobile news apps.

For further information of Christopher Guess and his Push app stories, click here:

https://www.rjionline.org/account/profile/4064

 

 

Usability Research for St. Charles City County Library Website

In May 2017, the IE Lab conducted a usability evaluation of the St. Charles City-County Library (SCCCL) website (http://www.youranswerplace.org) during its prototype stage of development. Eighteen library patrons participated in the study. The eighteen participants were divided into six groups, based upon library user personas developed by SCCCL. Specific tasks were created for each persona type in order to evaluate user interactions and identify design problems of the prototype website.

A member of the IE Lab team met with each participant individually for up to an hour during which participants performed tasks on the prototype of the library website. Each participant completed six to eight task prompts that were based upon the persona group to which they were assigned. The sessions were recorded with Morae – an usability software that allows the capture of  participants’ mouse clicks and cursor movements on the prototype interface, as well as the audio and video recording of the participant.

The prototype of the SCCCL website has a lot of potential; however, the study with participants indicated that there is still room for improvement. Some of the key recommendations the IE Lab made to improve the website include the findability of resource content, the robustness of footer to aid users in the site navigation, and the choice of terminology in navigation bars.

 

 

Evaluation of ElevatEd; K-12 Strategic Planning Platform

ElevatEd is a web-based knowledge management system designed for school administrators and teachers. It was designed and created by MU Hook Center intended for K-12 schools with the main goal to improve workflow related to strategic planning in schools, e.g., creating and executing data driven strategic improvement plans.

The IE Lab started with user evaluation of the ElevatEd system in Fall 2015. The main goal of the study conducted by the IE Lab focused on evaluating the usability of ElevatEd. The IE Lab studied whether the users were able to use the tool, in particular, whether it is usable for creating and conducting strategic actions more efficiently, and whether the users were satisfied (ISO Norm 1998/2015; Sheehan, & Lucero, 2015). These goals guided the overall usability study. Through the evaluation of the web-based application, IE Lab was able to recommend improvements.

Methods used

IE Lab applied the following methods to study the usability of ElevatEd.

  • Pilot Design Review
  • Task Analysis Pilot Study
  • Interviews and Prototype Analysis
  • Modelling Workflows with Sociotechnical Walkthrough (STWT), SeeMe Models (Herrmann, 2009)

Results/key recommendations

The final recommendations were concluded based on the data collected from both participants and IE Lab experts and the data analyzed. Some key recommendations were:

  • Keep the system as simple as possible; it shouldn’t require too many clicks.
  • It should be accessible with tablets and laptops without major alteration to page structure.
  • The system should be able to sync the existing school calendar to the new app and/or to Google/Outlook Calendar.
  • Terminology and labeling needs some revision.
  • The system should consider integrating a student-centered view that focuses on progressing individual students. In addition, the system should consider enabling a user to visualize their roles within the system.
  • It would be better for teachers to see graphical display at a glance of the results once they have input the data into the system.

References

Herrmann, T. (2009). Systems Design with the Socio-Technical Walkthrough. In Handbook of Research on Socio-Technical Design. New York: Hershey, pp. 336-51.

Hook Center. (2018). About. Retrieved from Hook Center for Educational Leadership and District Renewal : https://education.missouri.edu/hook-center/about/

ISO 9241-11 (1998), Standard Usability Framework, International Standard Organization, revised 2015, www.iso.org

Sheehan, B. & Lucero, R. (2015). Initial Usability and Feasibility Evaluation of a Personal Health Record-Based Self-Management System for Older Adults. In eGEMs (Generating Evidence & Methods to improve patient outcomes), Vol. 3, Issue 2, Article 3, 2015 DOI: http://dx.doi.org/10.13063/2327-9214.1152, http://repository.edm-forum.org/egems/vol3/iss2/3.

 

 

Time Up and Go Test (TUG test): Kinect-based Fall Risk Evaluation and Feedback System

The TUG test is a Kinect-based fall risk and evaluation feedback system for elderly users developed by Dr. Phillips Lorraine and Mizzou engineering students. The TUG test times an individual to rise from sitting in a standard armchair, walk 3 meters, turn, return to the chair, and sit down. It is a measure of functional balance and a sensitive and specific measure of fall risk in community-dwelling balance-impaired older adults. The test used Kinect depth cameras to compute gait parameters.

In Fall 2016, the IE Lab was hired to conduct usability testing and offer refinement of the Kinect-based fall risk evaluation and feedback system. In this project, the tools and methods we applied for the evaluation of the TUG test include the pilot test, instruction slides, interview guide and System Usability Score survey (SUS), observation note table, and Morae recorder software.

The findings from the evaluation show that the TUG test system still needs improvement in three aspects: instruction slides, walking test, and the result sheets. Some main recommendations to the TUG test system are that the duration of the instruction slides should be optimized, the walking test should give participants clear signals and indicators as for when to start and when to stop, and the interpretation text should be placed at a more obvious location on the result sheet.

 

Reading patterns on the Panacea’s Cloud index page, using Tobii as the eye-tracking tool

Heat map for the Panacea’s Cloud index page

Panacea’s Cloud: An augmented reality (AR) triage and communication tool for mass casualty disaster incidents

Funded by the Wallace H. Coulter Foundation, Panacea’s Cloud is a collaboration between MU researchers Prasad Calyam, assistant professor of computer science, and Sal Ahmad, assistant professor of surgery and medical director of the Trauma and Surgical Intensive Care Unit. Panacea’s Cloud is an augmented reality communication and coordination tool for mass casualty disaster situations intended to “coordinate resources, information sharing, and two-way communication between medical incident commanders (ICs) and first medical responders (paramedics)”.  In multiple concurrent disaster situations, task completion time and task completion success rates are critically important to save people’s lives (Demir et.al, 2017). Any system built to respond to mass casualty incidents (MCI) sites should be able to have easy-to-use interface which can effectively analyze and present information and foster critical decisions to reduce casualties (Demir et.al, 2017). Usability research is therefore indispensable to improve the system and to make the best solution available in terms of technology and user-friendly interface design.

The IE Lab was hired to conduct the usability research for Panacea’s Cloud. The usability research was conducted between March 1 – May 5, 2016 in order to evaluate the initial proof-of-concept product of Panacea’s Cloud.  This system has been iteratively developed and refined based on user experience research driven methodology that employed a mixed methods approach, including the views of clinical experts. Specifically, the IE lab initially conducted the design review to test and revise the system; then, task-based eye-tracking studies; and post-task surveys and interviews were conducted to derive further design recommendations.

Main design recommendations for the system include incorporating Situational Awareness features, a Synchronous Map View system, a Hands-Free Communication service with AR and smart glasses, Digital Notes, and resilient Wi-Fi networks (Demir et.al, 2017).

For further information about  Panacea’s Cloud system and its use as a disaster solution, please read more at:

http://ieeexplore.ieee.org/document/7444772/

https://panaceascloud.wordpress.com

http://www.uxpajournal.org/augmented-reality-casualty-incidents/

References:

Demir, F., Ahmad, S., Calyam, P., Jiang, D., Huang, R., & Jahnke, I. (2017). A Next-Generation Augmented Reality Platform for Mass Casualty Incidents (MCI). Journal of Usability Studies, 12(4).

 

Division of IT

The Division of IT at the University of Missouri recently updated their website to include more options on their homepage as well as dropdown menus for improved information architecture. The IE Lab conducted a think-aloud usability study in order to evaluate the new website and learn the perspectives of current University of Missouri students, faculty members and staff. The goal of the study was to evaluate the Division of IT website by looking at how users located commonly sought information such as email accounts and the password manager. During the study, users frequently commented on the usability of the website, which gave the researchers an insight into the overall perceived functionality, navigation and aesthetics. A findings report was delivered to the Division of IT and the site went live in the summer of 2014.

 

Cerner Health Wins

The IE Lab was hired by Cerner to help them develop Cerner Heath Wins. Health Wins is a Web based application designed to coordinate and motivate weight loss competitions at the individual or organizational level. The lab provided expert reviews of the site, opening and closing surveys for their pilot launch, and participant driven usability tests of their application. We were able to identify functionality, navigation, and information architecture issues that helped them improve the project.

 

University of Missouri Libraries

According to their about section: “The MU Libraries serve a student body of 34,748 plus a faculty of 2,121, and have a collection of 3.1 million print volumes, 53,400 journal titles (in print or online), and over 7.5 million microforms. With an annual budget of $16.8 million, the Libraries support the instruction, research, service, and economic development missions of the University of Missouri. By acquiring scholarly resources, developing innovative services, and applying new information technologies, the MU Libraries fulfill their primary purpose: to serve our users.” (http://library.missouri.edu/about/) The IE Lab helped the MU libraries fulfill their commitment “to serve our users” by making a more user-centric homepage.

The IE Lab assisted in four phases of the MU library website redesign process that implemented various aspects of user centered design principles. These phases included: a card sort, verifying information architecture, prototype testing, and a summative evaluation of the redesign. These phases were conducted in an iterative manner with each subsequent phase building upon the findings of the previous phase. After each phase, members of IE Lab met to discuss the findings and to provide recommendations for the Library Website Redesign Committee.

Key Changes:

  • Simplified the appearance by adding more white space and reducing the amount of content on the homepage
  • Went from 7 navigation menus to 5
  • Re-worded the navigation menus based on user feedback to make the navigation menus more in line with how users
  • Added a Quick Links section
  • Added 4 interactive icons

The opportunity to work with MU Libraries allowed the IE Lab to implement innovative usability techniques and help create a redesign that will better serve the MU community.

 

Newsy.com

Newsy.com is an innovative online news service that connects users with ‘Multiple sources to help provide the real story.’  Newsy.com was established as a start-up company with strong ties to the Missouri School of Journalism at MU. The IE Lab worked with Jim Spencer, President of Newsy.com, and his staff to determine what usability studies should be conducted before Newsy.com went public.
A rapid user-centered iterative approach was used in the study.  A two-part study with potential users conducting tasks and providing verbal feedback was recorded  and analyzed.  In a one week period, the study was designed, data was collected & analyzed, and a findings report was delivered to Newsy.com with actionable feedback.  Newsy.com took the feedback, made immediate changes to the website, and a second study was conducted in similar fashion soon thereafter.

 

Below is the list of the clients the IE Lab have served since its establishment.

1) University of Missouri

  • College of Education
  • College of Engineering
  • Division of Extension
  • Division of Information Technology
  • Human Resource Services
  • International Center
  • MU Extension
  • MU Hook Center
  • MU Family & Community medicine
  • MU Library
  • Office of Admissions
  • Office of Research
  • Office of the Registrar
  • RJI Fellows, School of Journalism
  • School of Nursing – Tiger Place

2) Missouri

  • Cerner Corporation
  • East Central College of Missouri
  • Fontbonne University Library
  • IconoPsych/HomePsych
  • International Society for Performance Improvement, St. Louis Chapter (ISPI)
  • Missouri State University Library
  • MOBIUS Consortium
  • MOREnet
  • LANIT Consulting, Inc.
  • St.Charles City-County Library
  • Tiger Institute
  • Shelter Insurance

3) Global/International

  • East China Normal University Distance Education College
  • Taiwan Office Missouri Department of Agriculture
  • Tamkang University Libraries

 

 

Research: Presentations & Publications

Posted:

2018

Technical/Client Reports

  • He, H., Lee, Y. M., Sadanala, G., Pham, M., Current, N., & Jahnke, I. (2018). List Builder Prototype Usability Study Phase 1 Report. Columbia, MO: IE Lab.
  • Hewitt, C., Sadanala, G., Gargya, S., Current, N., & Jahnke, I. (2018). MU Extension Usability Study. Columbia, MO: IE Lab.
  • Lee, Y. M., He, H., Pham, M., Hewitt, C., Current, N., & Jahnke, I. (2018). Mobile Applications for Microlearning: A Review of Academic and Industry Implementations. Columbia, MO: IE Lab.

2017

Publications

Technical/Client Reports

  • Flanagin, B., Atiso, K., Lee, Y. M., He, H., Pham, M., Current, N., & Jahnke, I. (2017). Usability Research for St. Charles City-County Library Website Final Report. Columbia, MO: IE Lab.
  • He, H., Lee, Y. M., Flanagin, B., Pham, M., Current, N. & Jahnke, I. (2017). Usability Research for the RJI APME’s NewsTrain Project Final Report. Columbia, MO: IE Lab.
  • He, H., Lee, Y. M., Pham, M., Current, N., & Jahnke, I. (2017). Comparative Systems Analysis: Process to Determine System Functions for Media Innovation System. Columbia, MO: IE Lab.
  • He, H., Pham, M., Lee, Y. M., Current, N., & Jahnke, I. (2017). Media Innovation System Sitemap and Prototypes. Columbia, MO: IE Lab.
  • Jahnke, I., Current, N., Pham, M., Hewitt, C., & Mostowfi, S. (2017). Usability Research for Push Mobile News App Final Report. Columbia, MO: IE Lab.
  • Mostowfi, S., Atiso, K., Demir, F., Jahnke, I., & Current, N. (2017). Persona Development: Latino Use of Social Media and Mobile Technologies for Information-Seeking. Columbia, MO: IE Lab.
  • Pham, M., He, H., Lee, Y. M., Flanagin, B., Noronha, I., Atiso, K., Current, N., Demir, F., & Jahnke, I. (2017). Usability Research for the ElevatEd System-Final Report. Columbia, MO: IE Lab.

Presentations

  • Current, N., He, H., Pham, M., Jahnke, I. (Oct. 2017). Introduction to Usability Testing For Games. Presented at the LexMizzou Workshop 3: Usability and Accessibility for Games.
  • I.Jahnke. Support For Learning & Life. Design Tradeoffs for Quality of Life, Hannover, Germany on October 18-20, 2017
  • I.Jahnke & F. Demir. Usability Testing of a Kinect-Based Sensor System to Automate the Timed Up-and-Go Test, IAGG World Congress of Gerontology and Geriatrics, San Francisco, CA on July 23-27, 2017.
  • Demir, F. (2017). Shifting Strategic Improvement Planning in Schools Toward the Sociotechnical Walkthrough, World Conference on Educational Media & Technology (EdMedia 2017) Washington DC on June 21-23, 2017.
  • I.Jahnke & F. Demir. Students’ Perception About Learning Management Systems, Global Conference on Education and Research (GLOCER 2017), Sarasota, FL on May 22-25, 2017
  • I.Jahnke & F. Demir. EnhencED Teaching and Learning: User eXperience (UX) Research and Design to Enhance Teaching and Learning, (Keynote Speaker), Learn-IT, Northern Illinois University, DeKalb, IL on May 6, 2017.
  • I.Jahnke & F. Demir. Design Principles for Next Generation Augment Reality MCI Management Systems, UXDC 2017 Conference, Washington DC- USA on Apr 14-15, 2017.

Posters

  • He, H., Pham, M., Lee, Y., Current, N., Jahnke, I. (Oct. 2017). IE Lab ResearchCollege of Education Research Day, University of Missouri, Nov 8, 2017.

Keynote Speeches

  • Demir, F. (May 2017). EnhencED Teaching and Learning: User eXperience (UX) Research and Design to Enhance Teaching and Learning, Learn-IT, Northern Illinois University, DeKalb, IL on May 6, 2017.

2016

Publications

  • Rizk, S., Oguntebi, G., Graber, M.L., Johnston, D. (2016). Report on the Sage Use of Pick Lists in Ambulatory Care Settings. Washington D.C.: Office of the National Coordinator for Health Information Technology, U.S. Department of Health and Human Services.
  • Clarke, M.A., Belden, J.L., Kim, M.S.(2016). How does learnability of primary care resident physicians increase after seven months of using an electronic health record? A longitudinal study. JMIR Human Factors. 2016;3(1):e9.
  • Isa Jahnke (2016). Digital Didactical Designs. Teaching and Learning in CrossActionSpaces.  New York: Routledge.
    http://www.routledge.com/books/details/9781138928497/
  • IE Lab with Isa Jahnke, Fatih Demir, et al. (2016). A comprehensive usability and user experience study report for the Kinect-based Fall Risk Evaluation and Feedback System: Time Up and Go Test (TUG test)“, Dec. 2016. Technical Report.
  • IE Lab, Isa Jahnke, Fatih Demir, et al. (2016). Usability Study of Panacea’s Cloud“. June 2016. Technical Report.
  • Demir, F., & Bastug, M. F. (2016). Red Alert: Get Ready to Crash! A Social Media Analysis on Predicting the State Failure in Turkey. International Journal of Arts Humanities and Social Sciences, 1(4), 124–131.

Technical/Client Reports

  • Atiso, K., Haggerty, K., He, H., Todd, M., Bossaller, S., Demir, F., Current, N., & Jahnke, I. (2016). Design Review for University of Missouri Learning Management System Portal. Columbia, MO: IE Lab.
  • Demir, F., Belden, J., Lowrance, N., Haggerty, K., & Current, N. (2016). Usability Evaluation of Clinical Note Designs. Columbia, MO: IE Lab.
  • Demir, F., Current, N., Kim, S., Haggerty, K., Cannon, S., He, H., & Jahnke, I. (2016). ShineBig Multimedia Survey Software. Columbia, MO: IE Lab.
  • Haggerty, K., Adams, V., Atiso, K., He, H., & Current, N. (2016). SAMHSA Usability Report. Columbia, MO: IE Lab.
  • Haggerty, K., Adams, V., Atiso, K., He, H., Demir, F., Current, N., & Jahnke, I., (2016). Strategic Improvement Planning — A Comprehensive Usability Research Report for ElevatEd. Columbia, MO: IE Lab.
  • Haggerty, K., Atiso, K., He, H., Demir, F., Kim, S. M., Current, N., & Jahnke, I. (2016). Usability Research for Panacea’s Cloud Final Report. Columbia, MO: IE Lab.
  • Haggerty, K., Demir, F., Kim, S. M., Current, N., & Jahnke, I., (2016). Card Sort Evaluation: Health Information Exchange Community View. Columbia, MO: IE Lab.
  • He, H., Current, N., Demir, F., Golding, B (2016). RJI Brain-friendly News Survey Report. Columbia, MO: IE Lab. Retrieved from https://www.rjionline.org/stories/how-to-make-online-news-brain-friendly
  • He, H., Pham, M., Atiso, K., Demir, F., Current, N., & Jahnke, I. (2016). A comprehensive usability and user experience study report for the Kinect-based Fall Risk Evaluation and Feedback System: Time Up and Go Test (TUG test). Columbia, MO: IE Lab.

Presentations

  • Jahnke, I., Current, N., Demir, F.. Building Usable and Useful Software: Incorporating Usability Studies and UX into the Design and Development Cycle, Application Development Network Conference, Columbia, MO on Nov 4, 2016.
  • Jahnke, I.Demir, F.. Introduction to ARIS: A Location-Based Educational Game Development Platform Demonstration, Application Development Network Conference, Columbia, MO on Nov 4, 2016.
  • Jahnke, I.Demir, F.. Designing Brain-Friendly for Diverse Audience, Fall Conference of the Missouri Chapter of National Association for Multicultural Education, Kansas City, MO on October 22, 2016.

Posters

  • Jahnke, I,  F. Demir, Current, N. Enhancing Design Through Usability Research: Eye Tracking Research on Panacea’s Cloud Disaster Management, Research Day, University of Missouri, Nov 9, 2016
  • I.JahnkeF. Demir. Beyond the Campus Walking Tour: An Augmented Learning eXpedition (LeX), Research Day, University of Missouri, Nov 9, 2016
  • Jahnke I., Demir, F. Current. N. ElevatED: Schools as Sociotechnical Systems; Shifting Strategic Planning in Schools, Research Day, University of Missouri, Nov 9, 2016
  • Jahnke, I. & Demir, F. Beyond the Campus Walking Tour: An ARIS Augmented Learning Expedition, Game, Learning and Society (GLS) Conference, Madison, WI, August 2016.

2015

Publications

  • Demir, F. (2015). Crisis Communication Management within the Context of Strategic Communication and Perception Management,  International  Journal  of  Human Sciences, 12(1),343-362.

Technical/Client Reports

  • Atiso, K., Haggerty, K., Lowrance, N., & Current, N. (2015). Wakefield Project (Clinicians Study) Usability Testing Report. Columbia, MO: IE Lab.
  • Atiso, K., Haggerty, K., Lowrance, N., & Current, N. (2015). Wakefield Project (Patients Study) Usability Testing Report. Columbia, MO: IE Lab.
  • Haggerty, K., Atiso, K., Adams, V., & Current, N. (2015). Reportory Usability Design Review Report. Columbia, MO: IE Lab.
  • Haggerty, K., Lowrance, N., Atiso, K., & Current, N. (2015). Knight JDNA Stakeholder Mapping and Survey Report. Columbia, MO: IE Lab.
  • Lowrance, N., Haggerty, K., & Current, N. (2015). LIONshare Usability Report. Columbia, MO: IE Lab.

Posters

  • I.JahnkeF. Demir. Human centered design study, Journalism digital news archive preservation, National Research Day, University of Missouri, October 2015
  • I.JahnkeF. Demir. Do you think your web site serves as you expect? Design Review Makes it work for you: Reportory Web Site Design Review Research, National Research Day, University of Missouri, October 2015

2014

Publications

  • Saparova,D., Belden.J., Williams, J., Richardson, B., & Schuster, K. (2014). Evaluating a generated medical search engine. In Applied Clinical Informatics.
  • Clarke, M.A., Belden, J.L., Kim, M.S. (2014)  Determining differences in user performance between expert and novice primary care doctors when using an electronic health record (EHR). In Journal of Evaluation in Clinical Practice.
  • Atiso, K., Bossaller, J.(2014). “Sharing Science: The State of Institutional Repositories in Ghana.” Paper accepted for publication to the IFLA Journal.
  • Tawfik, A., Kochendorfer, K., Saparova, D., Al Ghenaimi, S., & Moore, J. (2014). “I don’t Have Time to Dig Back Through This: The Role of Semantic Search in Supporting Physicians Information Seeking in an Electronic health Record”. Paper accepted for publication to the Performance Improvement Quarterly.
  • Saparova, D., Williams, J., Inabnit, C., & Fiesta, M. (2014). “Online Information Behavior of Medical Students: How and Why they Use Social Networking Sites to Facilitate Their Professional Education”. Paper submitted to the Journal of Association for the Behavioral Sciences and Medical Education.
  • Clarke MA, Steege LM, Moore JL, Koopman RJ, Belden JL, Kim MS. “Determining primary care physician information needs to inform ambulatory visit note display”. Appl Clin Inf 2014; 5: 169–190. http://dx.doi.org/10.4338/ACI-2013-08-RA-0064

Presentations

  • Ma, Y., Lu, Y., & Saparova, D. (2014). Repeatable Usability Evaluation in Agile Development of a Personal Health Management System. Paper accepted to the HCII’14, 22-17 June 2014, Creta Maris, Heraklion, Crete, Greece.
  • Kenneth Haggerty & Dr. Denice Adkins, Exploring the Openings and Closures of Public Libraries Using GIS.
    2nd Annual LISGSA Conference: Diversity in Librarianship.
  • Kodjo Atiso. (2014). Impact of ICT in Research Libraries in Ghana. 2nd Annual LISGSA Conference: Diversity in Librarianship.
  • Ben Richardson (2014). User Centered Design in Academic Library Websites.  Presented at  LISGSA Conference, University of Missouri, Columbia, MO. April 4, 2014.

2013

Publications

  • Belden JL,Koopman RJ. Making EHR notes more readable. Fam Pract Manag. 2013;20(3):8-9. Abstract here
  • Saparova, D., Kibaru, F., & Basic, J. (2013). Use of widgets as information management tools in online shared spaces. International Journal of Information Management, 33 (2), 401-407.
  • Clarke, M., Steege, L., Moore, J. L., Belden, J., Koopman, R., & Kim, M (2013). Information needs and information seeking behavior analysis of primary care physicians and nurses: a literature review. Health Information and Libraries Journal, 30(3), 178-190.
  • Tawfik, A., Belden, J., & Moore, J. L. (2013). Agile Management of a Mobile Application Development Project for Surgeon Workflows. In A. Benson, A., J. L. Moore, & S. Williams van Rooij. (Eds.) Cases on Educational Technology Planning, Design and Implementation: A Project Management Perspective.
  • Tawfik, A., Moore, J. L., He, Z., Vo, N., & Wang, F. (2012) Human-Computer Interaction Factors in Designing Educational Video Games. Current Issues in Education, 15(3), Available: http://cie.asu.edu/ojs/index.php/cieatasu/article/view/987

Presentations

  • Josipa Basic, Borchuluun Yadamsuren, Dinara Saparova, Yanfei Ma (2013).Persuasive Features in a Web-Based System for Weight-Loss Team Competition. HCI International
  • Dinara Saparova, Josipa Basic, Yunhui Lu, Francis Kibaru, Yanfei Ma, Borchuluun Yadamsuren (2013).Usability Problems in Patient- and Clinician-Oriented Health Information Systems: What are they and How do they differ? HCI International
  • Stewart, K.N., & Haggerty, K. (2013). Crossing the Library Divide: Understanding Arab International Studentsʼ Perceptions of the Academic Library (paper abstract accepted by QQML 2013). International Conference on Qualitative and Quantitative Methods in Libraries, Rome, Italy, June 4-7
  • Belden, J.(2013).Configuration Design: Where Usability Goes to Unravel”. Panelist. HFES 2013 International Symposium on Human Factors and Ergonomics in Health Care: Advancing the Cause. Baltimore,MD, March 12,2013
  • Belden, J.(2013).Medication List Make-Over: Usable Lists for the Task at Hand”. HIMSS Annual Conference. New Orleans, LA.
  • Saparova, D., Basic, J., Lu, Y., Ma, Y., Kibaru, F. & Yadamsuren, B. (2013).Usability Problems in Patient- and Clinician-Oriented Health Information Systems: What are They and How do They Differ (paper abstract accepted by HCI International 2013). The 15th International Conference on Human-Computer Interaction, Las Vegas, Nevada, July 21-26, 2013.
  • Wang, X., Erdelez, S. (2013). Empirical study of image describing and searching behaviors for medical image users. Poster will be presented at the American Library & Information Science
    Education for Jean Tague Sutcliffe Doctoral Poster Competition, Seattle, Washington, January 22-25.
  • Ma, Y., Xing, W., Friel, C. (2013). Factors and Cues Impacting User Information Selection and Processing Performance in Kiosk Touch Screen Interfaces. The 15th International Conference on Human-Computer Interaction, Las Vegas, Nevada, July 21-26, 2013.
  • Lu, Y., Wang, X., Ma, Y. (2013). Comparing User Experience in a News Website across Three Devices: iPhone, iPad, and Desktop. ASIST 2013, Montreal, Quebec, Canada, November 1-6, 2013.
  • Saparova, D., Williams, J., Inabnit, C., & Fiesta, M. (2013). Information Behavior Shift: How and Why Medical Students Use Facebook. Proceedings of the 76th ASIS&T Annual Meeting: Beyond the Cloud: Rethinking Information Boundaries. November 1-6, 2013, Montreal, Quebec, Canada.
  • Saparova, D. (2013). First-Year Medical Students’ Preferences for Online Information Resources When Presented with a Clinical Scenario. Health Sciences Research Day. November 14, 2013, Institute for Clinical And Translational Science, University of Missouri, Columbia, MO.

2012

Publications

  • Demir, F., Karakaya, M., Tosun, Hamza. (2012). Research Methods in Usability and Interaction Design. LAP LAMBER Academic Publishing. Available here.
  • Paul, A., Yadamsuren., B. and Erdelez, S. (2012). An experience with measuring multi-user online task performance. In A Abraham, S. M. Thampi, S. Pal, E. Corchado, V. Snasel, S. Abraham, S. Ramakrishnan (Eds) Proceedings of the 2012 World Congress on Information and Communication Technologies (639-644). IEEE.
  • Han, J., Wang, X., Anderson, B., Dyer, J., Shyu, C.R. (2012). A study of dermatological image archive, search, and use behaviors. Poster was presented at the AMIA 2012 annual symposium, Chicago, IL, November 3-7, 2012.
  • Kim MS, Shapiro JS, Genes N, Aguilar MV, Mohrer D, Baumlin K, Belden JL., (2012) A pilot study on usability analysis of emergency department information system by nurses. Appl Clin Inf. 2012; 3: 135-146. Available here.
  • Saparova, D. (2012). Motivating, Influencing, and Persuading Patients through Personal Health Records: A Scoping Review. Perspectives in Health Information Management. July, 2012. Available here.
  • Chen, W., Moore, J., & Vo, N. (2012). Formative evaluation with novice designers: Two case studies within an online multimedia development course. International Journal of Instructional Media. Available here.
  • Kim MS, Shapiro JS, Genes N, Aguilar MV, Mohrer D, Baumlin K, Belden JL. A pilot study on usability analysis of emergency department information system by nurses. Appl Clin Inf. 2012; 3: 135-146.

Presentations

  • Lu, Y. & Adkins, D. (2012). Library Anxiety among International Graduate Students. Proceedings of the American Society for Information Science and Technology (ASIS&T) Annual Meeting, Baltimore, Maryland, Oct 26-30, 2012.
  • Richardson, B., Basic, J.. & Dainty, P. (2012). Bleak Literature: Challenge! Poster presented at the Missouri Library Association Conference (MLA), October 3-5, 2012, Springfield, MO.
  • Saparova, D.(2012), Information Needs and Search Characteristics of First-Year Medical Students. Proceedings of the 75th ASIS&T Annual Meeting: Information, Interaction, Innovation: Celebrating the past, constructing the present and creating the future, Baltimore, MD, October 26-30, 2012.
  • Saparova, D.(2012), Myths and Reality about Personal Health Records. Poster presentation at the AMIA 2012 Annual Symposium, November 3-7, 2012, Chicago, IL.
  • Jeff Belden, “Creating Ideal EHR Inpatient Progress Notes”. Poster Presentation with Adam Fitzgerald MD and Joy Froelich MD. STFM Annual Spring Conference. Seattle, WA. April 28, 2012.
  • Wang, X., Richardson, B., and Basic, J. (2012). “Community College Students’ Perceptions on Library Website Features & Evaluation Criteria,” Association for Library and Information Science Education (ALISE), Dallas, TX, January 17-20, 2012.
  • Young-Abotsi, K. & Basic, J. (2012). Website Redesign for the Users’ Information Experience, 2012 MOBIUS Conference, Columbia, MO, June 5-7, 2012.
  • Jeff Belden, ”Improving Health through Innovative Data Utilization”. Missouri Health Data Summit. Sponsors: Missouri Foundation for Health, Health Care Foundation of Greater Kansas City, and Midwest Health Initiative. St Louis, MO. February 24, 2012
  • Jeff Belden,”Usability 101: Applied Methods and Insights”. Co-faculty. Health Information Management Systems Society 2012 Pre-conference Workshop, Las Vegas NV. February 20, 2012.

2011

Publications

  • Erdelez, S., Basic, J., Levitov, D.D. (2011). Potential for inclusion of information encountering within information literacy models Information Research, 16 (3). Available here.
  • Wang, X., Erdelez, S., Allen, C., Anderson, B., Cao, H. (2011). The role of domain knowledge in developing user-centered medical image indexing. Journal of the American Society for Information Science and Technology. Available here.
  • Koopman, R.J., Kochendorfer, K. M., Moore, J.L., Mehr, D. R.,Wakefield, D.S., Yadamsuren, B., Coberly, J. S., Kruse, R.L., Wakefield, B.J.,Belden,J.F. (2011). A diabetes dashboard improves provider efficiency and accuracy in accessing data needed to provide quality diabetes care. Annals of Family Medicine. Available here.
  • Scheiding, T, Yadamsuren, B.,& Lkhagva, G.(2011). Assessing Electronic Scholarly Communication Initiatives in Mongolia.Available here.
  • Fossum, M., Alexander, Greg.L., Goransson, K., Ehrenberg, A., Ehnfors, M. (2011) Registered Nurses’ Thinking Strategies on Malnutrition and Pressure Ulcers in Nursing Homes: A Scenario-based Think-Aloud Study. Journal of Clinical Nursing. Available here.
  • Rantz, M.J., Alexander, Greg.L., Galambos, C., Flesner, M.K., Vogelsmeier, A., Hicks, L., Scott-Cawiezell ,J., Swygart Stauffacher, M., and Greenwald, L. (2011). Evaluation of the Use of Bedside Technology to Improve Quality of Care in Nursing Facilities: A Qualitative Analysis. CIN: Computers, Informatics, Nursing. Available here.
  • Belden, JL, Boone, E, Butler, KA, Cafazzo, J, Karsh, BT, Kolodner, RM, Kushniruk, A, Quinn, M, Schumacher, RJ, Staggers, N, Zhang, J. Appendix A: Technical Expert Panel. EHR Usability Toolkit: A Background Report on Usability and Electronic Health Records . Johnson, CM, Johnston, D, Crowley, PK, Culbertson, H, Rippen, HE, Damico, DJ, Plaisant, C, eds. Rockville, MD: Agency for Healthcare Research and Quality, Aug 2011.
  • Belden, JL, Boone, E, Butler, KA, Cafazzo, J, Karsh, BT, Kolodner, RM, Kushniruk, A,Quinn, M, Schumacher, RJ, Staggers, N, Zhang, J. Appendix A: Technical Expert Panel. EHR Usability Toolkit: A Background Report on Usability and Electronic Health Records . Johnson, CM, Johnston, D, Crowley, PK, Culbertson, H, Rippen, HE, Damico, DJ, Plaisant, C, eds. Rockville, MD: Agency for Healthcare Research and Quality, Aug 2011.
  • Koopman RJ, Kochendorfer KM, Moore JL, Mehr DR, Wakefield DS, Yadamsuren B, et al. A diabetes dashboard and physician efficiency and accuracy in accessing data needed for high-quality diabetes care. Ann Fam Med. 2011;9(5):398-405.
  • Belden, JL. Opinion: Three Bright Ideas for Improving Electronic Health Record Usability. Fam Pract Manag. 2010 Jul-Aug;17(4):7-9.

Presentations

  • Saparaova, Dinara; Richardson, Ben. Evaluating the effectiveness of the medical search engine. Poster presented at Health Sciences Research Day at the University of Missouri on November,15, 2011.
  • Tawfik, A., Richardson, B., Kibaru, F., Longitudinal perspective of web 2.0 system adoption using the technology acceptance model. Paper presented at the Association for Educational Communications and Technology Conference, November 2011, Jacksonville, Florida.
  • Jeff Belden, “When You Come to A Fork in the Road, Take It!”. Southern Illinois University School of Medicine; Springfield, IL. October 15, 2011 .
  • Jeff Belden, “Making a Mobile App: Methods and Madness”. Cerner Health Conference 2011, Kansas City, MO. October 12, 2011.
  • Jeff Belden, “Moving the Meter of Physician Adoption: Video and MultiMedia”. Cerner Health Conference 2011, Kansas City, MO. October 11, 2011.
  • Dinara Saparova and Josipa Basic, “Exploring the Usefulness of Awareness Widgets in Online Shared Workspaces: A Preliminary Case Study” co-authored with fellow IE Lab Member, Francis Kibarua. The 74th Annual Meeting of the American Society for Information Science and Technology, New Orleans, LA, October 9, 2011
  • Jeff Belden, “Clients Adopting Emerging Automation: Chart Search”. Co-presenter: Joe Boyce, MD CMOI. Cerner Physician. October 8, 2011
  • Richardson, Ben, Tawfik, Andrew, Alghenaimi, Said. The role of usability in the development of Mobile Surgeon. Poster presented at the 25th Anniversary J. Otto Lottes Health Sciences Library Symposium. September 28th, 2011. Columbia, MO.
  • Jeff Belden, “ARRA Usability Symposium: Usability, Development and Design of EMRs to Achieve Meaningful Use”. HIMSS Annual Conference 2011, Orlando, FL. February 20, 2011.

2010

Publications

  • Wang, X., Yadamsuren, B., Paul, A., Adkins, D. K., Laur, G. C., Tawfik, A., et al. (2010). Iterative usability evaluation for an online educational Web portal. International Journal of Multimedia Data Engineering and Management, 1(4), 31 49. Available here.
  • Wakefield DS, Mehr D, Keplinger L, Canfield S, Gopidi R, Wakefield BJ, Belden, J., et al. Issues and questions to consider in implementing secure electronic patient-provider web portal communications systems. International Journal of Medical Informatics. 2010;79(7):469-477. Available here.
  • Wang, X., Shen, Demei, Chen, Hsin-Liang, & Wedman, Laura, (2010) Applying Web Analytics in a K-12 resource inventory. The Electronic Library. Available here.
  • Belden, J., L. Opinion: Three Bright Ideas for Improving Electronic Health Record Usability. Fam Pract Manag. 2010 Jul-Aug;17(4):7-9. Available here.
  • Wang, X., & Cho, K. (2010).Computational linguistic assessment of genre differences focusing on text cohesive devices of student writing: implications for library instruction. The Journal of Academic Librarianship, 36(6), 501-510. Available here.
  • Johnson, C, & Yadamsuren, B. (2010). “Libraries in transition: How librarians in Mongolia are re-visioning the role of libraries in the new democracy, a case study.” International Information & Library Review. Vol.42 (1), pp. 1-7. Available here.
  • Alexander, Greg.L., Wakefield, D.S.,and Madsen, R. (in press). A Regional Assessment of Information Technology Sophistication in Missouri Nursing Homes. Policy, Politics & Nursing Practice. Available here.
  • Rantz M.J., Skubic M., Alexander, Greg.L., Aud M.A., Wakefield B.J., Koopman R.J., and Miller S.J. (2010). Improving Nursing Care Coordination with Technology. CIN: Computers Informatics Nursing, 28(6), 325-332. Available here.
  • Alexander, Greg.L., Havens, T.C., Rantz, M.J., Keller, J., and Abbott, C.C. (2010). An Analysis of Human Motion Detection Systems Use during Elder Exercise Routines. Western Journal of Nursing Research. 32(2) 233-249. Available here.
  • Rantz, M.J., Skubic, M., Alexander, Greg.L., Aud, M.A., Wakefield, B.J., Koopman, R.J.,and Miller, S.J. (2010). Developing a Comprehensive Electronic Health Record to Enhance Nurse Care Coordination, Use of Technology, and Research. Journal of Gerontological Nursing. 36 (1), 13-17. Available here.

Presentations

  • Kibaru, Francis & Dickson-Deane, Camille (2010). Model for Training Usability Evaluators of E-learning. Proceedings of World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2010. Orlando, Florida – USA, October 18-22, 2010.
  • Richardson, Ben (2010). “Exploring connections between information science and religion by examining the concept of providence within the opportunistic discovery of information.” Poster presented at the international workshop for opportunistic discovery of information, Columbia, MO, October 21, 2010.
  • Basic, Josipa (2010).”Potential for Inclusion of Information Encountering within Information Literacy Models.”Poster presented at the international workshop for opportunistic discovery of information, Columbia, MO, October 21, 2010.
  • Erdelez. Sanda., & Yadamsuren, Borchuluun. (2010). Opportunistic Discovery or Acquisition of Information, Concept paper to presented at the SIG SI and SIG USE workshop at the American Society for Information Science and Technology (ASIS&T), Pittsburg, PA, October 22-27, 2010.
  • Wang, Xin, Erdelez, Sanda, Allen, C., Anderson, B., Cao, H., Arthur, G., & Shyu, C. (2010). The impact of domain knowledge on medical image descriptions. Paper will be presented at The International Conference on the Image, Los Angeles, California.
  • Scheiding, T, Yadamsuren, Borchuluun., & Gantulga, L. (2010). Electronic Scholarly Communication Initiatives in Mongolia and Economic Growth. Poster presented at the conference of the Asian Research Association conference in Philadelphia.
  • Wang, Xin, Erdelez, Sanda, Amer, S, Centner, S, Weichao, Chen, Wang, J, Deborah, W., & Yadamsuren, Borchuluun (2010). Understanding Users’ Needs for a Health Literacy Website: The Information Horizons Approach. Poster will be presented at the Annual Meeting of the Association for Library and Information Science Educators (ALISE), January 2010, Boston, Massachusetts.
  • Wang, Xin, Kochtanek, T. R., Borwick, J. B. (2010). Comparing image users and uses with Web Analytics. Poster presented at the American Society for Information Science and Technology (ASIS&T), Pittsburgh, Pennsylvania.
  • Yadamsuren, Borchuluun. & Erdelez, Sanda(2010). Incidental exposure to online news. Proceedings of the American Society for Information Science and Technology (ASIS&T) conference, Pittsburgh, PA, October 22-27, 2010.
  • Belden, Jeffery. “Physician Usability”. Cerner Health Conference 2010. Kansas City, MO
  • Belden, Jeffery. “Innovating Physician Solutions on the Edge. ” Cerner Health Conference 2010. Kansas City, MO
  • Belden, Jeffery, (Gaithersburg, MD. July 13, 2010) “EHR Usability: an Illustrated Guide” National Institute of Standards and Technology (NIST). Usability in Health IT: Strategic, Research, and Implementation.
  • Wang, Xin, Erdelez, Sanda, Al Ghenaimi, Said, A., Centner, S., Chen, Weichao, Wang, Jiazhen (2010, presented on Janurary 12 -15). Understanding users’ needs for a health literacy website:the information horizons approach. Poster to American Library & Information Science Education, Boston, Massachussets.
  • Belden, Jeffery (2010, presented on February 28), EMRs: Only Meaningful When They’re Usable, HIMSS 2010 Academic Forum, Atlanta GA
  • Belden, Jeffery, Barnes, J. (2010, presented on March 1), ARRA and EMR Usability: What Providers Need to Know, HIMSS 2010 Academic Forum, Atlanta GA
  • Yadamsuren, Borchuluun (2010). Incidental exposure to online news in everyday life information seeking context: Mixed Method study. Poster presented at the Annual Meeting of the Association for Library and Information Science Educators (ALISE), January 2010, Boston, Massachusetts

2009

Publications

  • Belden, J. L., Grayson, R., and Barnes, J. Defining and testing EMR usability: principles and proposed methods of EMR usability evaluation and rating, IL: Healthcare Information and Management Systems Society, EHR Usability Task Force; 2009 [updated 2009 June 20; cited 2009 Jul 1].
  • Alexander, Greg; Staggers, Nancy. A Systematic Review on the Designs of Clinical Technology Findings and Recommendations for Future Research. Advances in Nursing Science. Vol. 32, No. 3, pp. 252–279
  • Belden, Jeff, Grayson, Rebecca, Barnes, Janey. Defining and Testing EMR Usability: Principles and Proposed Methods of EMR Usability Evaluation and Rating (Available in PDF) HIMSS, June 30, 2009.
  • Alexander, Greg & Staggers, Nancy (2009). A Systematic Review on the Designs of Clinical Technology. Advances in Nursing Science, Vol 32(3)
  • Alexander, Greg & Madsen, Richard (2009). Information Technology and Quality Measures in Nursing Homes. Journal of Gerontological Nursing, 35(7), 22-27.
  • Alexander, Greg & Wakefield, Bonnie (2009). Information Technology Sophistication in Nursing Homes. Journal of the American Medical Directors Association, 10(6), 398-407.

Presentations

  • Current, Neeley, Selman, Brenda & Wang, Xin (2009). Focus on the End User: What do your “customers” really want? Missouri Association of Collegiate Registrars and Admission Officers, Lake of the Ozarks, Missouri, October 26, 2009.
  • Paul, Anindita (2009). Use of Web analytics to understand library users’ online behavior. ALISE Conference 2009 Doctoral Poster Sessions. Retrieved on January 25, 2009 from http://www.alise.org/mc/page.do?sitePageId=82389#26
  • Paul, Anindita & Erdelez, Sanda (2009). Web analytics in library practice: Exploration of issues. ASIS&T Conference 2009, Proceedings of the 72nd ASIS&T Annual Meeting, 46. Retrieved on November 20, 2009 from http://www.asis.org/Conferences/AM09/proceedings/openpage.html.
  • Moore, Joi, Dickson-Deane, Camille, Galyen, K., Vo, Ngoc & Charoentham, M. (2008). ELearning Usability Instruments What is being Evaluated?. In G. Richards (Ed.), Proceedings of World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2008 (pp. 430-435). Chesapeake, VA: AACE. Retrieved fromhttp://www.editlib.org/p/29641
  • Guo, Yuqing, Wang, Jiazhen, Moore, Joi, Liu, Mingzhuo & Chen, Hsin-Liang (2009). A Case Study of Usability Testing on an Asynchronous E-Learning Platform. Proposal accepted by The 2009 Workshop on ADET
  • Chen, Hsin-Liang, Moore, Joi & Chen, Weichao (2009). The Use of Media Objects in E-learning: A Genre Analysis of Eight Online Boating Education Websites. Paper presented at ED-MEDIA 2009: World Conference on Educational Multimedia, Hypermedia & Telecommunications. Honolulu, Hawaii Hawaii, June 22-26, 2009.
  • Chen, Hsin-Liang, Moore, Joi, Chen, Weichao & Kulp, Gail(2009). The Use of Media Objects in E-learning: A Genre Analysis of Eight Online Boating Education Websites. Paper presented at ED-MEDIA 2009: World Conference on Educational Multimedia, Hypermedia & Telecommunications. Honolulu, Hawaii Hawaii, June 22-26, 2009.
  • Belden, Jeff (2009). Understanding the Landscape of EMR Usability: Implications for ARRA and Beyond. HIMSS Virtual Conference and Expo
  • Belden, Jeff, Kochendorfer, K., Swofford, S., & Polly, R. (2009). EMR Dashboards and Registries: Helping the Team Take Action in the Patient-centered Medical Home. Practice Improvement: Constructing the Medical Home
  • Tawfik. Andrew, He, Zhenyu & Vo, Ngoc, (2009). Impact of Video Game Experience and Gender Differences in Educational Video Games. Proposal accepted by The 2009 Workshop on ADET
  • Wang, Xin (2009). Applying Web Analytics in an K-12 Electronic Resource Inventory: Understanding Users and Uses. Paper presented at the Missouri Library Association 2009 Annual Conference.
  • Yadamsuren, Borchuluun ,Wang, Xin, Wang, Jiazhen, Vo, Ngoc (2009), presented on January 20-23). Usability of the Academic Library Website: Implementing the Heuristic Walkthrough Methods. Poster to American Library & Information Science Education, Denver, Colorado.
  • Moore, Joi, Dickson-Deane, Camille, Galyen, K., & Chen, Hsin-Liang (2009). Refining an e-course Usability Evaluation Tool.. In Proceedings of World Conference on Educational Multimedia, Hypermedia and Telecommunications 2009
  • Galyen, K & Dickson-Deane, Camille (2009) Lessons Learned in evaluating E-learning Products: A Beginning Evaluator Checklist. In Proceedings of World Conference on Educational Multimedia, Hypermedia and Telecommunications 2009
  • Chen, Weichao. , Vo, Ngoc & Moore, Joi (2009) . Formative Evaluation Training within A Technology Development Course. Proposal accepted by the 2009 AECT convention
  • Chen, Hsin-Liang, Moore, Joi & Chen, Weichao (2009) A Genre Analysis of Media Objects on E-learning: A Survey of Six Online Boating Instruction Websites. Accepted as poster paper by ASIS&T Annual Meeting.
  • Dickson-Deane, Camille, Moore, Joi, Chen, Weichao, Vo, Ngoc, Galyen, K. & Washburn, M. (2009). Building Competency for Usability Evaluation of E-learning courses. Proposal accepted by 2009 AECT convention.
  • Chen, Hsin-Liang, Moore, Joi & Chen, Weichao (2009). The Use of Media Objects in E-learning: A Genre Analysis of Eight Online Boating Education Websites. Paper presented at ED-MEDIA 2009: World Conference on Educational Multimedia, Hypermedia & Telecommunications. Honolulu, Hawaii Hawaii, June 22-26, 2009.
  • Galyen, K.,Moore, Joi, Dickson-Deane, Camille, Chen, Weichao, Vo, Ngoc (2009).Usability Evaluation of a Nuclear Math and Theory Online Learning Environment. Paper presented at ED-MEDIA 2009: World Conference on Educational Multimedia, Hypermedia & Telecommunications. Honolulu, Hawaii Hawaii, June 22-26, 2009.
  • Dickson-Deane, Camille, Moore, Joi, Galyen, K., Chen, Weichao, Vo, Ngoc & Washburn, M. (2009). Identifying Appropriate E-learning Usability Evaluators. Paper presented at Elearn 2009 of Trinidad and Tobago
  • Paul, Anindita, Yadamsuren, Borchuluun, and Wang, Jiazhen (June 2009). Practical tips in usability evaluation. Presented at MOBIUS 2009 Conference, Lake of the Ozarks, Mo.

2008

Publications

  • Alexander, Greg, Rantz, Marilyn, Skubic, Marjorie, Aud, Myra, Wakefield, Bonnie, Florea, Elana, & Paul, Anindita (2008). Sensor systems for monitoring functional status in assisted living facility residents. Research in Gerontological Nursing, 1(4), 238-244.
  • Bossaller, Jenny, Paul, Anindita, Erdelez, Sanda, Hill, Heather and Wang, Jiazhen (2008, October). Conferences as Information Grounds: Website Evaluation with a Mobile Usability Laboratory. Journal of Web Librarianship, 2 (2/3).
  • Yadamsuren, Borchuluun, Paul, Anindita, Erdelez, Sanda and Moore, Joi . Multiple-User Simultaneous Testing: A comparison of implementation methods. In T. Spiliotopoulos, P. Papadopoulou, D. Martakos and G. Kouroupetroglou (Eds) Integrating Usability Engineering for Designing the Web Experience: Methodologies and Principles.

Presentations

  • Yadamsuren, Borchuluun, Paul, Anindita, Wang, Jiazhen, Wang, Xin and Erdelez, Sanda, (2008, October ’08). Web ecology: Information needs of different user groups in the context of a community college website. Proceedings of the 71st ASIS&T Annual Meeting, 45
  • Paul, Anindita, (2007, October). Animation and its effect on attention.Proceedings of the 70th ASIS&T Annual Meeting, 44, 447-450.
  • Belden, Jeffrey (2008, October 7). Information Dashboard Design: Managing Chronic Disease in the Medical Home. Cerner Health Conference 2008. Kansas City, Missouri.
  • Shen, Demei, Wang, Xin, & Chen, Hsin-Liang. An Exploratory Study on Web Analytics for Digital Learning Materials. E-Learn 2008. Las Vegas, USA. Nov. 17-21, 2008.
  • Yadamsuren, Borchuluun, Paul, Anindita, Wang, Jiazhen, Wang, Xin and Erdelez, Sanda, (2008, October 24-29). Web ecology: Information needs of different user groups in the context of a community college website. Poster to American Society for Information Science and Technology 2008, Columbus, Ohio
  • Thompson, Kim, Erdelez, Sanda, & Chen, Hsin-Liang (2008, October 2). Three low-cost usability evaluation methods for library website redesign. Invited presentation at the annual Missouri Library Association Conference 2008, St. Louis, MO.
  • Wang, Xin, Shen, Demei, & Chen, Hsin-Liang. Developing K-12 Web-Based Learning Resources: Lessons Learned from Web Analytics. The 6th International Conference on Education and Information Systems, Technologies and Applications: EISTA 2008, Orlando, USA. June 29th – July 2nd, 2008.
  • Ruzhitskaya, Lanika, & Speck, Angela . An exploratory study of affordances of CLEA interface in astronomy laboratory simulation. Proceedings of World Conference on Educational Media, Hypermedia & Technology 2008, Vienna, Austria. http://web.missouri.edu/~ruzhitskayal/portfolio/artifacts/Affordances_CLEA.pdf
  • Yadamsuren, Borchuluun (2008, June 17-18). Examining the Usability of a Downloadable Digital Newspaper. Presented at the poster session of the Usability Professionals’ Association International Conference, Baltimore, MD
  • Tsai, Hui-Hsien, & Wang, Jiazhen (2008, June 12) Examining an online self-paced learning modules using Usability Testing: What did learners say?, presented at the International Conference on E-learning in Workplace, Columbia College, New York.
  • Erdelez, Sanda, Thompson, Kim and Paul, Anindita (2008, June 4). Usability Evaluation of Your Library Website: Three Do-It-Yourself Methods. Invited presentation at 2008 MOBIUS Annual Conference: “Show Me MOBIUS” at Lake of the Ozarks, Missouri.
  • Wedman, John (2008, May) Promises and Pitfalls of University Partnerships (Key Note), International Conference on Usability and Learning Technology, Tamkang University, Tamshui, Taiwan.
  • Yadamsuren, Borchuluun, Paul, Anindita, Wang, Jiazhen, Wang, Xin and Erdelez, Sanda (2008, May). Usability of a community college website: Multi-user perspective. Presentation at International Conference on Usability and Learning Technology, Tamkang University, Tamshui, Taiwan.
  • Yadamsuren, Borchuluun (2008, May). ECC study. Paper presented at the International Conference on Usability and Learning Technology, Tamkang University, Tamshui, Taiwan.
  • Ruzhitskaya, Lanika, & Speck, Angela (2008, May). Project CLEA – The Moons of Jupiter: Understanding the Kepler’s Laws in Astronomy 101. Poster session presented at the American Astronomical Society, AAS Meeting #212, #40.02, Saint Louis, Missouri.
  • Thompson, Kim (2008, April 17) Website usability for special libraries. Invited presentation for the Special Libraries Association, St. Louis Chapter.
  • Paul, Anindita, Erdelez, Sanda and Park, Kyungsun (2008, April). Information Horizons: Proposing an alternate approach to assessing information architecture of websites. Information Architecture Summit: Experiencing Information 2008, Miami, Fl.
  • Westergen, Gary. Initiating and Advancing International Academic Collaborative Partnerships. PSU International Conference 2008. Phuket, Thailand. Apr. 8-10, 2008.

Workshops

  • Belden, Jeff (2008, July 1). Elements of EHR Usability: Visual Design. (PDF) HIMSS EHR SIG Quarterly Meeting and Educational Presentation. Online Webex Seminar.
  • Erdelez, Sanda, Yadamsuren Borchuluun, Paul, Anindita, Wang, Jiazhen and Wang, Xin (2008). User studies with MORAE-Information Experience Laboratory, University of Missouri. Workshops will be presented at the ASIS&T 2008, Columbus, Ohio.

2007

Publications

  • Paul, Anindita, (2007, October). Effect of Animation on Cognition. Poster presented at the American Society for Information Science and Technology Annual Conference: Joining Research and Practice, Milwaukee, WI.
  • Thompson, Kim & Erdelez, Sanda (2007, October 3). Envision the user’s experience: Website usability analysis for libraries on a shoestring. Refereed presentation at the annual Missouri Library Association Conference 2007, Springfield, MO.
  • Wedman, John (2007) Usability Testing (Invited Lecture), Seminar on Educational Design Research, East China Normal University, Shanghai, China.
  • Westergren, Gary & Current, Neeley (2007). Geographically Distant Usability Laboratory Implementation. In G. Richards (Ed.), Proceedings of World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2007 (p. 1336). Chesapeake, VA: AACE.
  • Westergren, Gary & Current, Neeley (2007). Carrots & Cowprods: Lessons Learned in Managing IT Professionals in an Educational Technology Center. In G. Richards (Ed.), Proceedings of World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2007 (p. 2175). Chesapeake, VA: AACE. http://www.editlib.org/index.cfm?fuseaction=Reader.ViewAbstract&paper_id=26678
  • Wang, Jiazhen (2007) Information Seeking and Purchase Decision Making—A Comparison Study of online shoppers between USA and China, Presented at 7th Annual Research Symposium, SIG USE, ASIS&T, Milwaukee, WI.
  • Yadamsuren, Borchuluun (2007) Information Behavior of Online News Readers, Presented at 7th Annual Research Symposium, SIG USE, ASIS&T, Milwaukee, WI.
  • Paul, Anindita and Erdelez, Sanda (2007, June). Improving Usability of Library Websites with Web Analytics. Presented at the MOBIUS Annual Conference 2007, Mobius 2.0 Designing our Future, Lake of the Ozarks, Missouri.
  • Erdelez Sanda & Yadamsuren Borchuluun (2007, June 2 – 7). Invited talk on “Usability of Digital Libraries”. Presented at the international conference Libraries in Digital Age (LIDA), Dubrovnik, Croatia.

Presentations

  • Erdelez, Sanda and Paul, Anindita (2007). Usability Testing. Lecture and Workshop on e-Learning Courseware Usability Test conducted at the Thailand Cyber University at Bangkok, Thailand. November 28-29, 2007.
  • Yadamsuren Borchuluun and Turner, Paul (2007). Demonstration of Morae, an Integrated Tool for Web Usability Evaluation. Presented at the Libraries in Digital Age (LIDA) conference, Dubrovnik, Croatia. Turner, P., Yadamsuren B. (2007). Methods and Techniques for Web Usability. Presented at the Libraries in Digital Age (LIDA) conference, Dubrovnik, Croatia.
  • Yadamsuren Borchuluun (2007, November 8). Time on Task presentation at the World Usability Day event, Presented at the University of Missouri, Columbia, MO.
  • Yadamsuren Borchuluun (2007, November 8). The IE Lab Activities and Usage of Usability Software Morae. World Usability Day at University of Missouri, Columbia, MO.
  • Paul, Anindita (2007, November 8). Focus groups as a usability tool in the IE Lab. Presented on World Usability Day, IE Lab, University of Missouri, Columbia, Missouri.

2006

Presentations

  • Yadamsuren Borchuluun and Westergren Gary (2006). The Management Experiences of the Information Experience Lab, Presented at the World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education (ELEARN), Honolulu, HI.
  • Westergren, Gary, Moss, Aaron, Current, Neeley, Kobayashi, Tetsuya, Lynch, Shana, Ruzhitskaya, Lanika & Yadamsuren, Borchuluun (2006). I3 – Innovation Information Infrastructure. In T. Reeves & S. Yamashita (Eds.), Proceedings of World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2006 (pp. 3124-3126). Chesapeake, VA: AACE. http://www.editlib.org/index.cfm?fuseaction=Reader.ViewAbstract&paper_id=24180

Partners: Global Network

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Tamkang University (TKU) – Taiwan

Our first international collaboration is operated by the College of Education at Tamkang University (TKU), in Damsui, Taiwan. The E-learning Usability Testing Lab, coordinated by Dr. Chun-Yi Shen and staffed by TKU graduate students, provides services to clients at TKU and other educational institutions and companies throughout Taiwan. Faculty and staff in Missouri and Taiwan work together on joint service and research projects, focusing on cross-cultural topics.

Thailand Cyber University (TCU)

In cooperation with the IE Lab, Thailand Cyber University (TCU) works to improve the usability of existing and new online courseware being developed at TCU. A consortium of 27 universities, TCU was created to serve as a means to centralize and distribute online courses offered in Thailand.

East China Normal University (ECNU)

The IE Lab is partnering with the Distance Education College at East China Normal University (ECNU) to develop and undertake collaborative research and service projects. In 2008, ECNU opened the ECNU-MU Joint Lab of Usability Engineering. The laboratory has been used for a number of usability projects related to distance education by faculty and staff.

Nanyang Technological University (NTU) – Singapore

NTU’s Centre for Educational Development (CED) has developed a new usability laboratory and assigned two staff members whose responsibility is to identify and create usability studies for faculty online course content and distance education courses. IE Lab faculty and graduate students have the opportunity to collaborate with NTU peers to develop joint research projects using data collected in the CED laboratory. CED and the IE Lab are sharing operational procedures and processes for continuous quality improvement.

E-Knowledge NGO (MeK) – Mongolia

In 2009, the IE Lab entered into its fifth partnership with the Mongolian e-knowledge NGO (MeK). This partnership initiated with a presentation from the Chairperson of MeK, Ms. Tsetseg-Ulzii Yadamsuren who provided to informational presentations on the general campus and a needs assessment on the e-knowledge projects for the campus. MeK has just begun their first offering of elearning courses in Instructional Design and initiates a collaborative research project with MU on e-learning usability evaluation

Team: Faculty, Staff and Graduate Students

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Joi Moore Professor, Director of SISLT

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  • Electronic Performance Support Systems
  • Interactive Learning Environments
  • Designing User-Centered Web applications (Human-Computer Interaction)

IE Lab Team

Sanda Erdelez Associate Professor

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  • Business and Competitive Intelligence
  • Legal Informatics
  • Users’ Information Needs and Uses in E-Government, E-Commerce and E-Learning

Oliver Chen Assistant Professor

Since recieving his Ph.D from the University of Pittsburgh in 1999, Dr. Chen has been interested in the design of media appropriate for a variety of users and information enviroments, exploring the socio-technical aspects of information technologies along with his research areas:

  • Digital Media Design
  • Management and Retrieval
  • Digital Libraries and Museums
  • Human Information Interaction

Kim Thompson Assistant Professor

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  • Social Studies of Information
  • Information Studies Within The Cultural Context
  • Management of Information Organizations

Jeff Belden Affiliated Faculty

Dr. Belden, Family Medicine faculty and family physician, works in the areas of electronic health record usability and visual display of information. His approach to user-centered design draws upon his experiences in photography, layout and software design.

  • Usability techniques in agile development processes
  • Visual display of quantitative information
  • Communicating risk information to patients in clinical settings
  • Use of sparklines in clinical dashboards

Greg Alexander Affiliated Faculty

Dr. Alexander, faculty of Sinclair School of Nursing, uses human factors theories to research interrelationships between humans, technology, their environment and work. His main focus is on evaluation of the nursing home industry’s use of information technology in clinical practice, as well as:

  • Electronic health care record implementation strategies
  • Patient safety
  • Human factors evaluation in health-care settings

Gary Westergren R&D Manager

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  • Digital Media Design
  • Management and Retrieval
  • Digital Libraries and Museums
  • Human Information Interaction

Neeley Current Lab Project Manager

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  • Digital Libraries
  • Video Production
  • Project Management

Borchuluun Yadamsuren

Research Assistant

Since joining the lab in 2005, Borchuluun Yadamsuren has had extensive experience in conducting and managing usability and user information behavior studies in laboratory and remote settings applying various usability techniques.

  • Information behavior of news readers
  • User behavior studies
  • User-centered design
  • Usability

Anindita Paul

Research Assistant

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  • Human Information Behavior
  • Efficacy of user-centric websites
  • Digital Libraries and Museums
  • Web Analytics and User Behavior

Xin Wang

Research Assistant

Before enrolling in the Library & Information Science Ph.D program, Xin Wang received dual masters in Communication and English Education and worked in the journalism and technology industries.

  • Library Information System Usability
  • Health Care & Service System Usability
  • User behavior studies
  • User centered design

Jiazhen Wang

Research Assistant

Jiazhen Wang is a doctoral candidate in the track of Information Science, more…

  • Consumer information behavior under E-Commerce environment
  • User-centered design
  • Usability of E-Commerce interface
  • E-Commerce information presentation

Said Alghenaimi

Research Assistant

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  • stuff

Andrew Tawfik

Research Assistant

Andrew Tawfik is currently a doctoral student in the School of Information Science and Learning Technologies. He earned his Master’s degree in Information Science from Indiana University and his Bachelor’s of Science in Management Information Systems from Bradley University.

  • Medical informatics
  • Asynchronous learning networks
  • Human information behavior

Ngoc Vo

Research Assistant

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  • Usability Evaluation and E-Learning
  • Cultural Influence on Interface Design
  • Influence of Interface Design Quality